Questions about our routes or planning your Australian journey
We respond to all enquiries within two business days. For urgent matters regarding active bookings, please reference your booking number in your message.
Level 12, 180 George Street
Sydney NSW 2000
Australia
Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
General enquiries: 1-2 business days
Booking modifications: Same business day
Route support: Within 24 hours during your trip
Sydney CBD Location
Many common questions are addressed in our route documentation, which includes detailed information about vehicle requirements, seasonal considerations, and accommodation options. If you have already purchased a route package, please check your digital guide first as it may contain the answer you need.
For custom route planning requests, please include your approximate travel dates, the number of travellers, your interests (wildlife, photography, history, adventure), and any accessibility requirements. This information helps us provide accurate quotes and relevant suggestions.
Contact information provided is for general enquiries and booking support. For emergencies during your travels, please contact local emergency services. Response times are estimates and may vary during peak periods. This service provides travel planning assistance only.